Here to help

Unum's service

From support and education during enrollment time to responsive, professional claims service, Unum is a company of people serving people.

  • If you need to file a claim, Unum's contact center specialists are available toll-free by phone at (866) 679-3054.
  • You can file most types of claims online through this website.
  • You can monitor your claim status online through this website. Our dedicated claims site is secure and available to you 24 hours a day, seven days a week.

Extra assistance

When you protect yourself and your family through Unum's products, you gain the support of 10,000 people who are working to help meet the needs of Unum's customers every day.
Our benefit plans include services designed to support individuals dealing with the questions that come with disability, long term care or the loss of a loved one:

Work-Life Balance
Group disability benefits from Unum may include our Work-Life Balance employee assistance program, providing help for everything from finding day care to concerns including addiction and recovery. [1]

LTC Connect®
Long term care coverage includes the support of LTC Connect®, offering access to care coordinators who provide objective information on topics including aging, home care, Medicare and Medicaid provisions, safety checks or the demands of care giving.

Travel assistance
Group disability and life benefits may include worldwide emergency travel assistance, providing help to employees and their families when they are far from home. [2]

Financial counseling
Life benefit plans include survivor financial counseling support for beneficiaries and for covered employees and spouses who are terminally ill. [3]
Learn more about the services we offer employers.
Insurance products underwritten and services offered by the subsidiaries of Unum Group.

References:
1. Work-Life balance employee assistance program services are provided by Ceridian Corporation.
2. Worldwide emergency travel assistance services are provided by Assist America Inc.
3. Survivor financial counseling services are provided by the Ayco Company, LP, a Goldman Sachs company.

Brokers

Recommending better benefits for your clients

Employers

Providing better benefits

Employees & Families

Learn more about how Unum's products can help protect you and your family.


For additional information on Unum's products, contact your human resources advisor.