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A good administrative partner provides you with easy access to your account
information, timely response to your questions, and clear and consistent
communications for you and your employees. An outstanding partner brings you
all this and more products packaged so that administration is streamlined and
packed with services that extend your capabilities.
As a valued customer, you will be teamed with an account specialist who manages
all the service and administrative aspects of your experience with us. Your
account specialist is backed up by service professionals in our
state-of-the-art call center, for responsive assistance that can help you
leverage your benefits programs to the fullest.
Click the links below for more information:
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If your benefit plan contains supplemental components, Unum provides a
full range of enrollment services and support. Whether it's paper or
telephonic, these services are designed to facilitate your employee's informed
benefit purchase decision.
Highlights of a typical enrollment include:
- Comprehensive communications and enrollment tools, including pre-event
notifications, educational materials, and personal benefit review kits for
employees
- Paper-based enrollments
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Our technology tools also include a growing array of web-based services that are designed to expedite everyday administrative functions. View a demo of these services that are available to you at no additional charge. Registration is fast and easy. And help is always available from a
trained professional in our Internet Service Center (877-225-2712). Our
electronic self-service tools include:
- Downloadable and printable administrative forms, plan administration guides,
plan booklets and reference material
- Claims submission guidelines and forms
- Online premium statements and summaries, online payment options, employee data
management, as well as plan information and status reports
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